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Services at the airport

Lost Property at the airport

First Floor

Temporary storage of lost items

If you have lost an item of luggage / object in the terminal (before or after security, in a shop and/or food outlet, etc.), please email oggettismarriti@bologna-airport.it giving:

  • A detailed description of the lost item (colour, make, model and any details useful for recognition purposes);
  • the date and time the item was lost;
  • the location where you believe it was lost.

The temporary storage of lost items it's available from Monday to Friday, from 9 a.m. until 11 a.m. and from 2 p.m. until 4 p.m.

Alternatively, you can go directly to the temporary lost and found counter on the first floor/departure level of the terminal, inside the staff entrance, and next to the VIP Lounge.

If you have lost an item of luggage/object:

If your item is in our temporary lost property office and you have been given a tracking code but are unable to come and pick it up in person, you can take advantage of the All Inclusive pay-for-service, (packaging plus delivery of the item to your home address), using our designated courier.

If your luggage has not arrived at its destination following a flight see the Lost&Found web page.

Info

Lost Property
From Monday to Friday, from 9 a.m. until 11 a.m. and from 2 p.m. until 4 p.m.

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