Go to the main content
Do you need help? Complaints

Go to your MyBLQ area

Did you forget your password?
Don’t you have a MyBLQ profile? Create it now
Special assistance Special assistance
Special assistance

Go to your MyBLQ area

Did you forget your password?
Don’t you have a MyBLQ profile? Create it now
Notification center

Accessibility statement

Aeroporto di Bologna's site was designed and created in compliance with the control points set forth in art. 11 of the Stanca Act (Law no. 04/2004) and the WCAG 2.1 guidelines - for accessibility requirements with level "AA".
This choice is connected not only with the legal obligations, but also Aeroporto di Bologna's desire to allow all passengers to use its services, including digital.

The technical accessibility standards and relative checklist for the compliance check have been created on the basis of Principles, Guidelines and Success criteria outlined in the Recommendation that the World Wide Web Consortium (W3C) - Web Accessibility Initiative (WAI) published on 11 December 2008 and which contains the Web Content Accessibility Guidelines 2.0 (WCAG 2.1).

The four main common founding principles of the WCAG 2.1 and of the present document are the following:

  • Perceivable - Information and user interface components must be presented to users in ways they can be perceived through the different sensory channels.
  • Operable - User interface components and navigation must be operable without any unreasonable inconvenience or restriction for the user.
  • Understandable - Users must be able to understand the operation modes of the user interface and the actions contained in it necessary to obtain services and information.
  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

Compliance status

Partially compliant

This website is partially compliant with the requirements of Appendix A of the UNI CEI EN 301549 standard due to the cases of non-compliance listed below.

Inaccessible content

The contents listed below are not accessible for the following reasons:

  1. Non-compliance with Law no. 4. of 9 January 2004.
    • on some pages of the site, the minimum contrast ratio between the background and foreground colours may not be ensured;
    • some elements such as images, iframes, links or other multimedia content may not have a textual alternative;
    • some pages of the site may have interactive components without WAI-ARIA technology and with non-semantic HTML generated by JavaScript.
  2. Disproportionate burden
    • Despite the attention focused on creating the site, the numerous tests conducted, and continuous maintenance, we are aware that it is not possible to rule out with certainty that, unbeknownst to us, some pages may still be inaccessible or only partially accessible to certain categories of users. Bologna Airport's website is currently compliant with the majority of the provisions of the AGID accessibility guidelines, albeit with certain exceptions, and therefore falls under the Partially Compliant evaluation. Our intention is to achieve full compliance.

Checks modalities

Technical

The website was certified for most of the current browsers. Furthermore, for the automatic accessibility texts we constantly use online evolved tools which allow us to precisely and correctly maintain the website over time.

Quality-oriented

In addition to the guarantee of technical accessibility standards, we are engaged in activities targeted at ensuring quality standards. In cooperation with the Italian Union of the Blind and our site design and development partners, we carry out regular research sessions with blind and partially sighted people.

Drafting of the accessibility statement

This statement was drawn up on 29/11/2022. The most recent revision was carried out on 23/09/2024.

Methods for sending reports and contact details of the provider

If a lack of compliance with the accessibility principles is detected, we invite the user to report any problem or difficulty on the Complaints and assistance reports page to enable us to remedy the issue promptly.

Methods for sending reports to the AgID

In the event of an unsatisfactory response or no response to the notification or request within thirty days, the interested party can submit a report at the following link: https://www.agid.gov.it/en/intervention-areas/accessibility-usability.

Information on the site

  1. Date of publication of the website: 29/11/2022.
  2. Were usability tests carried out: Yes.
  3. CMS used for the website: Custom CMS.

Information about the structure

  1. Number of employees with disabilities in management positions: Approximately 30.
  2. Number of workstations for employees with disabilities: 0

Useful guidance for users with electronic toll payment devices

If you purchase online with credit/debit cards or Satispay, you will have guaranteed access to the car park. If you prefer to pay with Telepass or UnipolMove, you cannot purchase parking online and access will only be subject to parking space availability.

Buy online

Guaranteed access
Reservable space

Electronic toll payment device not available

Debit/Credit Cards
Satispay
Important information
Deactivate the electronic toll system (Telepass/Unipolmove) before entering the car park to avoid being charged twice.

On-site purchase

Access subject to availability
Non-reservable space
Electronic toll payment device
Debit/Credit Cards
Satispay
Important information
We recommend that you arrive at the car park early, as parking is not reserved and access is subject to availability.

Always bring BLQ with you