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Frequently asked questions

Consult our FAQs to have an answer to your most frequent questions.

Assistance, info or complaints

If in the FAQ section you haven’t found the information you needed, write to us and you will receive the assistance you require.

Talk with us

If you need direct assistance you can call the dedicated numbers provided.

Guglielmo - Chatbot

The virtual assistant who will promptly reply your questions about flights in real time using the Facebook chat Messenger.

Download our app

Use our mobile services: notifications about flights in real time, parking reservations and more.

Other contacts

If you haven't found the contact you were looking for, here you can find other useful contacts.