FAQ:
Passengers with reduced mobility assistance
Passengers with reduced mobility assistance
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How can I request for a special assistance?
In order to get a service adequate for your needs, as well as a prompt one, the request for the assistance must be forwarded to the Airline already while booking or anyway within 48 hours from the departure time.
It will be the Airline's duty to inform the concerned airport.
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I haven't booked my assistance because I only need it at the airport, whom should I ask?
You need to get at the airport in due advance according to the Airline's indications and inform about your arrival through one of the Contact points (even in case of web check-in).
Useful guidance for users with electronic toll payment devices
If you purchase online with credit/debit cards or Satispay, you will have guaranteed access to the car park. If you prefer to pay with Telepass or UnipolMove, you cannot purchase parking online and access will only be subject to parking space availability.
Buy online
Guaranteed access
Reservable space
Electronic toll payment device not available
Debit/Credit Cards
Satispay
Important information
Deactivate the electronic toll system (Telepass/Unipolmove) before entering the car park to avoid being charged twice.
On-site purchase
Access subject to availability
Non-reservable space
Electronic toll payment device
Debit/Credit Cards
Satispay
Important information
We recommend that you arrive at the car park early, as parking is not reserved and access is subject to availability.
