May I have a refund of a parking ticket pre-paid online?
You can cancel your order up to 24 hours before the start of your reservation and receive a digital parking voucher of the same value as the unused parking fee which you can use within one year exclusively on our online store to purchase other parking spaces.
Under 24 hours and up to 6 months from the time when you were supposed to enter the car park you can request a cancellation of the order and request a refund only if one of the following conditions is met: Double payment, System malfunction, Closure of the airport, Flight cancelled or diverted to another airport.
Other questions on the same topic
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Are there any discounts/commercial agreements for those parking at the airport?
Yes, there are several ongoing commercial agreements.
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How does the parking work with the Telepass?
If you use the Telepass, you enter and exit the parking without withdrawing the ticket. As soon as you approach the entry/exit gate, the bar will lift up automatically. You will be charged the amount due by Telepass (at the park exit), which will also issue an invoice. In case the parking lot is full, the bar won't lift up.
If you have purchased a parking space online, and you have Telepass on board, or if you are entitled to any other discounts or promotional fares, deactivate the parking service using the Telepass app. Otherwise, the reservation you have purchased will not be recognised and you will be charged the standard rate.
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How can I book for a parking place?
You can book your parking at the airport, through the our website, our apps iOS and Android.
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Can I get an invoice for the parking I paid for at the airport?
Yes, you can request an invoice from the Parking Control Office on the day you return from your trip, before leaving the car park. Alternatively, you can send the parking ticket you paid for to info@bologna-airport.it by 12:00 on the day after you leave the car park.
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Is it possible to buy season tickets?
Yes, subject to request to info@bologna-airport.it
