FAQ: Lost&Found
Lost&Found
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What should I do if I don't find my luggage on arrival?
Please report to the Lost and Found office located on ground floor (arrivals), and hand in the luggage tag you have with your ticket. The operator will open a report to search for the luggage and have it delivered to you. In case your Airline provides for this service, you will be given a temporary replacement kit and the delivery will be arranged.
Later, if the Airline you have travelled with uses the World Tracer system, you can follow the tracing of your luggage live.
Lost&Found -
How can I know if my luggage has arrived?
The Lost and Found office is located on the ground floor near the Arrivals.
The office is handled by Gh Bologna.
The contact is:
Lost&Found -
Where should I go to collect my luggage?
Report to the Lost and Found office, located on ground floor (Arrivals area).
Lost&Found -
I have collected someone else's luggage, what should I do?
Report to the Lost and Found office located on the ground floor (Arrivals area).
Lost&Found