Contacts

• Telephone:
  +39 051 6479647 (for enquiries related to files issued in Bologna airport: 12:00 – 14:00, 18:30 – 20:30)
• Assistance at the airport Lost and Found help desk, every day in the following time slots: 9.30 - 11.30, 20.30 - 22.00.
  If you have already filled a lost baggage report, consult your airline's tracking system: if your baggage arrived in Bologna, you can come here and collect it. To collect your baggage you need the "PIR - Property Irregularity Report" and the Custom Declaration Form. If the custom declaration form is not yet filled in you can find it here.

Find out more →

• Lost property inside the Terminal: info@bologna-airport.it (Assistance at the airport Luggage storage help desk, every day, h24)
• Lost property on board the aircraft or shuttle buses: oggetti@ghbologna.it

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PEC mail, Italian acronym for Certified Electronic Mail, is a system that allows to send legally valid e-mail messages comparable to any registered mail with return receipt, with a proof of the exact time of posting, pursuant to the current legislation (see n° 68 DPR - Decree of the Italian President of the Republic - 11 Feb 2005).

Bologna Airport PEC address is aeroporto.marconi@pec.bologna-airport.it and it is available to all who need to write with reference to issues with legal requirements.

For all requests concerning remarks and complaints, please use the according dedicated form.

• Visit the dedicated page

• Airport First Aid (24h): 112
• Police: +39 051 6421911
• Civil Aviation Authority (ENAC): +39 051 6479690
• Customs: +39 051 6479348
• Fire Brigade: +39 051 6479642
• Guardia di Finanza: +39 051 6479334
• Health Authority: +39 06 59944709
  
• Italian Air Traffic Control Agency (ENAV): +39 051 4139128
• Municipal Police: +39 051 6479371
• Veterinary Service: +39 06/59944710 - 4711