Go to the main content
Do you need help?

Go to your MyBLQ area

Did you forget your password?
Don’t you have a MyBLQ profile? Create it now
Special assistance Special assistance
Special assistance

Go to your MyBLQ area

Did you forget your password?
Don’t you have a MyBLQ profile? Create it now
Notification center
  • Notice of Strike - Sunday, July 21st

    Passengers are informed that on Sunday, July 21st, due to a 4-hour local strike, from 1 p.m to 5 p.m, inconveniences may occur at the airport.

    For information on flights, we recommend contacting your airline.

    You can also see the live flight information page on Bologna Airport website.

    We are sorry for the inconvenience.

Notification center
  • Notice of Strike - Sunday, July 21st

    Passengers are informed that on Sunday, July 21st, due to a 4-hour local strike, from 1 p.m to 5 p.m, inconveniences may occur at the airport.

    For information on flights, we recommend contacting your airline.

    You can also see the live flight information page on Bologna Airport website.

    We are sorry for the inconvenience.

I've lost my baggage, what should I do?

Anything that happens to checked-in baggage is the responsibility of the airline.
Always keep your tickets and vouchers for your baggage.

If your baggage is not delivered to you on your arrival:

If you did not file a lost baggage report before leaving the arrivals area, contact your airline directly to check whether you can do so belatedly.
If you have filed a lost baggage report at a different airport from ours, please contact the Lost&Found Office at the airport in question.

For reports filed at Bologna airport, go to the page Lost baggage in the airport.

Courier designated for delivery
The courier responsible for the home delivery of baggage is a sub-concessionaire of the airline. For any information, requests and/or complaints about the service provided by the courier, please contact your airline or call the number of the courier, which can be found online.

You can find additional information on the Air Passenger Rights Charter.

Other questions on the same topic

Contact us

Have you not found what you are looking for?

Contact us

Always bring BLQ with you