If you have requested it on our website during the purchase, we suggest you check your mailbox and make sure the email was not automatically sent to your junk/spam folder.
Otherwise, if you haven't requested an invoice on our website during your purchase, you cannot claim for one afterwards.
Other questions on the same topic
Are there any discounts/commercial agreements for those parking at the airport?
Yes, there are several ongoing commercial agreements.
How does the parking work with the Telepass?
If you use the Telepass, you enter and exit the parking without withdrawing the ticket. As soon as you approach the entry/exit gate, the bar will lift up automatically. You will be charged the amount due by Telepass (at the park exit), which will also issue an invoice. In case the parking lot is full, the bar won't lift up.
We suggest you book your parking online. By booking you make sure you will find a parking place even in case of a full parking lot, but you can't avail of the discounted Weekend rate. You will be charged for the parking directly on your Telepass account (at the park exit).
If you are entitled to any other discounts or promotional fares, do not enter through the Telepass lanes, or alternatively cover your Telepass device, as otherwise they would not apply. Any subsequent charges are non-refundable.
How can I book for a parking place?
You can book your parking at the airport, through the our website, our apps iOS and Android, or over the phone.
Can I get an invoice for the parking I paid for at the airport?
Yes, you can request an invoice from the Parking Control Office on the day you return from your trip, before leaving the car park. Alternatively, you can send the parking ticket you paid for to email@example.com by 12:00 on the day after you leave the car park.
Is it possible to buy season tickets?Yes, subject to request to firstname.lastname@example.org