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Innovation

Bologna Airport operates in an area that has embraced innovation as an essential tool to increase the competitiveness of the production system.

This ecosystem comprises universities, research centres, technopoles and business clusters that operate here, working to innovate products and processes, to improve business efficiency and the quality of life.

Bologna Airport is perfectly placed in this context and makes the drive for innovation a decisive element of its corporate development strategy.

Digitisation, predictive analysis, and experimentation with cutting-edge technologies are part of this company's daily life and guides to future projects.

The Bologna Airport Innovation Plan 2022-2026 has several objectives, which can be summarised as follows:

  • identify a shared digital strategy;
  • create a smart and digital airport;
  • implement digital services for people with disabilities;
  • identify new ideas and tools to support the passenger;
  • improve the user experience.

The simplification of travel and the identification of increasingly new technologies aimed at improving the customer experience, highlight the importance given to the passenger who begins their journey well before boarding the plane.
This is why Bologna Airport wants to position itself, also on the international stage, as one of the leading airports, a promoter of new technologies and digital processes. The airport of the future, today.

The Innovation Plan 2022-2026 comprises eight categories of intervention:

  • Big data and BI
  • Communication
  • Customer service
  • Cybersecurity
  • Technological infrastructure
  • Internal systems
  • Development of the airport community/territory relationship
  • Operational technologies

Of the numerous projects within the Plan, a focus on seven particularly significant projects is provided: Chatbot, Listening to passengers – Smiles, Scan & Fly, Logiscan compact, Assistance for deaf passengers – Tellis Service, Wi-Fi Tracking and Wayfinding.

Useful guidance for users with electronic toll payment devices

If you purchase online with credit/debit cards or Satispay, you will have guaranteed access to the car park. If you prefer to pay with Telepass or UnipolMove, you cannot purchase parking online and access will only be subject to parking space availability.

Buy online

Guaranteed access
Reservable space

Electronic toll payment device not available

Debit/Credit Cards
Satispay
Important information
Deactivate the electronic toll system (Telepass/Unipolmove) before entering the car park to avoid being charged twice.

On-site purchase

Access subject to availability
Non-reservable space
Electronic toll payment device
Debit/Credit Cards
Satispay
Important information
We recommend that you arrive at the car park early, as parking is not reserved and access is subject to availability.

Always bring BLQ with you