I am accompanying a passenger or picking someone up: am I allowed to enter the passenger terminal?
Yes, the entrance to the passenger terminal is also allowed for meeters and greeters of departing passengers, but the access will be suspended in case of overcrowding inside the terminal. Instead, meeters and greeters of arriving passengers can remain outside the terminal where special waiting areas have been set up.
Are there special security measures to help the passengers most at risk?
The well-being and health of all passengers and airport staff is the priority for Bologna Airport. Our staff dedicated to special assistance are always available to passengers with reduced mobility problems (PRM).
The wheelchairs used for the transport of passengers with reduced mobility are sanitised after every use and an intensive sanitisation of the special elevators for the transport of passengers on board is in place. The staff also wears personal protective equipment to safeguard their own and the passenger's health.
How should I prepare for the travel?
If you are worried about how the Coronavirus may impact your travel plans, you can consult the relevant website of the Italian Ministry of Foreign Affairs page, which gives the latest information on the current situation country by country.
The European Union has also created a new website on the topic with information for travel within the EU.
You can also contact your airline.
For more information
What happens if I change my travel plans?
We suggest you contact your airline directly.
Where can I find the soap or hand sanitiser dispensers?
Toilets are continuously monitored so that the soap will not run out, and 100 hand sanitising liquid dispensers have been installed close to all toilets and in all areas of the passenger terminal. In addition, dispensers have been installed in all staff areas. In spite of this some dispensers, due to the high frequency of use, may be found empty, so we kindly askall users to report such a situation so that we can take care of it.
I have already booked for parking on the website, but I am not leaving anymore, What should I do?
If you have already booked and paid for parking on the Bologna airport website, but your flight has been cancelled, and you do not show up at the car park at the time indicated on your reservation, the reservation will be automatically cancelled.
I have already booked and paid for parking on the Ryanair's website, but I'm not leaving anymore, What should I do?
If you have already booked and paid for parking on the Ryanair's website or app, but your flight has been cancelled, please contact the airline Ryanair directly for a refund.
Will my flight be cancelled or removed?
It is important to contact the airline you are travelling with directly, to get the most up-to-date information about your flight.
Is the Airport open?
The Passenger Terminal is currently open every day, 24 hours a day.
The terminal door that always remains open is that of the Main Entrance, the main entrance located on the ground floor.
Is the use of face masks mandatory?
No, the use of the face mask inside the passenger terminal is no longer mandatory, but is strongly recommended.
We strongly advise passengers to follow the indications of the Italian Government on the website and the instructions of the Airline they are travelling with.
Please be mindful that you may be asked to remove it when going through security checks.
Why was the airport always open during the Covid emergency?
Our airport has always been open on a scaled-down basis as we have been assisting with the return of Italian citizens home and allowing those compelled to travel to be able to do so. During the whole emergency and the various lockdown phases that followed, ambulance, transplant and medical supplies transport on cargo flights were always guaranteed. Equipment, vaccines and supplies of sanitary materials arrived in Bologna to help fight the impact of the global pandemic.
What social distancing and precautionary measures are in place at Bologna Airport during the Covid emergency?
The measures Italian authorities have put in place during the Covid emergency included enhanced monitoring procedures for flights, body temperature checks with the latest generation thermal scanners located at the entrances to the passenger terminal, at the security checkpoints and in the arrivals area and with laser thermometres, the presence of additional airport officials, the intensive airport areas sanitation, the installation of disinfectant hand gel dispensers along the entire passenger route and in all areas dedicated to airport staff. In detail, the following were installed:
- 2,250 ground stickers to facilitate spacing;
- 950 do-no-sit signs on seats;
- 10 latest generation thermal scanners placed at the entrances to the passenger terminal, at security checkpoints and in the arrivals area;
- 93 plexiglas barriers at check-in desks and boarding gates;
- 100 hand sanitising gel dispensers throughout the passengers' route and in areas dedicated to airport staff.
Moreover, intensive sanitation of all areas is in place for which an innovative method with molecular fragmentation has been adopted.
Last but not least, we have implemented signage and voice announcements, social network and website information content is available to remind passengers about social distancing and good practices like frequent handwashing.
Airport personnel is always present at the terminal to provide information and respond to all requests, thanks to our continuously staffed information point.
Bologna Airport is working to ensure that passengers can reach their destination as quickly and safely as possible, and at the same time aims at guaranteeing all airport staff to operate safely.
In collaboration with health authorities, the airport constantly complies with all government guidelines to protect passengers and airport staff.
Which cleaning measures has Bologna Airport put in place to respond to Coronavirus?
Bologna Airport has enhanced its already thorough intensive cleaning and disinfection processes in response to the issue, including more frequent cleaning services scheduled and the provision of hand sanitiser dispenser locations across the airport, for both passengers and staff. In details, for the sanitization of the areas, the new patented molecular fragmentation sanitization system was added to the deep sanitation activities. Find out how it works in the dedicated video.
I am a passenger with reduced mobility, can I still receive assistance at the airport?
Of course, Bologna Airport has always guaranteed and still guarantees assistance for passengers with reduced mobility, but you must book the service through the airline with which you are travelling at least 48 hours before the departure of your flight.
Are the airport car parks still open and bookable?
Is the Marconi Business Lounge open?
Yes, the Marconi Business Lounge has been open every day from 05:00 to 21:00.