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Do you need help? Complaints

Go to your MyBLQ area

Did you forget your password?
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Special assistance Special assistance
Special assistance

Go to your MyBLQ area

Did you forget your password?
Don’t you have a MyBLQ profile? Create it now
Notification center

Do you need help?

Frequently asked questions

Consult our FAQs to have an answer to your most frequent questions.

Information, assistance, complaints

For any remark, complaint or if you need assistance about our online services, please send us your request.

Contacts

If you need direct assistance you can call the dedicated numbers provided.

Chatbot

The virtual assistant who will promptly reply your questions about flights in real time, parking, transport from and to the airport, lost & Found, lost property, meteo destinations, using the Facebook chat Messenger.

Useful guidance for users with electronic toll payment devices

If you purchase online with credit/debit cards or Satispay, you will have guaranteed access to the car park. If you prefer to pay with Telepass or UnipolMove, you cannot purchase parking online and access will only be subject to parking space availability.

Buy online

Guaranteed access
Reservable space

Electronic toll payment device not available

Debit/Credit Cards
Satispay
Important information
Deactivate the electronic toll system (Telepass/Unipolmove) before entering the car park to avoid being charged twice.

On-site purchase

Access subject to availability
Non-reservable space
Electronic toll payment device
Debit/Credit Cards
Satispay
Important information
We recommend that you arrive at the car park early, as parking is not reserved and access is subject to availability.

Always bring BLQ with you