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Services Charter

Aeroporto di Bologna has published the new issue of the Services Charter, in compliance with the GEN-06 Enac regulations.

The Airport Services Charter outlines a short profile of Bologna Airport by summarising its performances regarding queuing times, quality of the services supplied to the passenger, cleanliness, information and assistance provided, and the whole of the features affecting the passenger’s own travelling experience.
Such tool also represents our formal commitment towards our customers to constantly improve our services.

Documents

Services Charter

Services Charter
4.0 MB

Useful guidance for users with electronic toll payment devices

If you purchase online with credit/debit cards or Satispay, you will have guaranteed access to the car park. If you prefer to pay with Telepass or UnipolMove, you cannot purchase parking online and access will only be subject to parking space availability.

Buy online

Guaranteed access
Reservable space

Electronic toll payment device not available

Debit/Credit Cards
Satispay
Important information
Deactivate the electronic toll system (Telepass/Unipolmove) before entering the car park to avoid being charged twice.

On-site purchase

Access subject to availability
Non-reservable space
Electronic toll payment device
Debit/Credit Cards
Satispay
Important information
We recommend that you arrive at the car park early, as parking is not reserved and access is subject to availability.

Always bring BLQ with you

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