Contacts
Information
Available 7 days a week, from 06:00 to 22:00, or write to info@bologna-airport.it.
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Lost & Found
- Telephone:
+39 051 6479647 (for enquiries related to files issued in Bologna airport: 12:00 – 14:00, 18:30 – 20:30) - Assistance at the airport Lost and Found help desk, every day in the following time slots: 9.30 - 11.30, 20.30 - 22.00.
If you have already filled a lost baggage report, consult your airline's tracking system: if your baggage arrived in Bologna, you can come here and collect it. To collect your baggage you need the "PIR - Property Irregularity Report" and the Custom Declaration Form. If the custom declaration form is not yet filled in you can find it here.
- Telephone:
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Luggage storage
SERVICE TEMPORARILY SUSPENDED
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Lost property
- Lost property inside the Terminal: info@bologna-airport.it (Assistance at the airport Luggage storage help desk, every day, h24)
- Lost property on board the aircraft or shuttle buses: oggetti@ghbologna.it
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PEC
PEC mail, Italian acronym for Certified Electronic Mail, is a system that allows to send legally valid e-mail messages comparable to any registered mail with return receipt, with a proof of the exact time of posting, pursuant to the current legislation (see n° 68 DPR - Decree of the Italian President of the Republic - 11 Feb 2005).
Bologna Airport PEC address is aeroporto.marconi@pec.bologna-airport.it and it is available to all who need to write with reference to issues with legal requirements.
For all requests concerning remarks and complaints, please use the according dedicated form.
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Cargo Handling agents
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Airport Agencies
- Airport First Aid (24h): 112
- Police: +39 051 6421911
- Civil Aviation Authority (ENAC): +39 051 6479690
- Customs: +39 051 6479348
- Fire Brigade: +39 051 6479642
- Guardia di Finanza: +39 051 6479334
- Health Authority: +39 06 59944709
- Italian Air Traffic Control Agency (ENAV): +39 051 4139128
- Municipal Police: +39 051 6479371
- Veterinary Service: +39 06/59944710 - 4711
Useful guidance for users with electronic toll payment devices
If you purchase online with credit/debit cards or Satispay, you will have guaranteed access to the car park. If you prefer to pay with Telepass or UnipolMove, you cannot purchase parking online and access will only be subject to parking space availability.
Buy online
Electronic toll payment device not available
On-site purchase