Strategy and execution
Maximise financial performance
Consolidated revenues in 2018 amounted to Euro 114 mln, increasing by 15.1% compared 2017, thanks to the positive trend registered by both Aviation (airport charges paid by passengers, airlines and airport operators) and Non-Aviation (car parking activities, retail concessionaires and services to passengers) revenues.
The growth in passengers’ traffic, the positive dynamics started with the introduction of new flights, the activities to support the aviation marginality and the tight operating cost control have contributed to the consolidated net results which amounted to Euro 17.9 mln (+10.8% compared 2017).
In 2018, Bologna Airport developed a Corporate Performance Management project. In order to guarantee a continuous monitoring of the strategy execution, the company has developed a corporate performance management system based on indicators, defined according to targets and timing of realisation.
In 2018, 8.5 million passengers have travelled through Bologna Airport, an increase of 3.8% compared to 2017.
This growth is linked to the increase in traffic of both legacy carriers (+ 4.3%), due to the introduction of new routes and the strengthening of the existing ones, and LCC (+2.6%), primarily due to the consolidation of the main carriers.
The number of air transport movements was stable (-0.2%), while the take-off weight increases (+3.0%) as a result of larger aircraft size. The average load factor also increased to 81.3% in 2018, compared to 80.9%, registered in 2017.
In 2018, 24 mln Euro worth of investments in maintenance and infrastructure development have been realised.
Among those, the activities related to the final design of the terminal expansion project, which will allow the extension of the departure and commercial areas, have been concluded.
A significant increase in non-aviation revenues has also been registered as a consequence of the increase in parking revenue (+5.6%), retail and advertising revenue (+10.6%), real estate (+3.8%) and service to aviation passenger revenues (+10.3%).
The Group focuses on the continuous improvement of passenger service quality.
In this context, we highlight an improvement of the Customer Satisfaction Index, which increased to 98,5% in 2018, compared to 97% in 2017, and some initiatives implemented to improve the passenger experience (the new bag drop desks, the video help phone to assist PRMs and the footpath beside the terminal).
The importance assigned to environmental sustainability and the respect of ethical and social principles are translated into investments in the new air quality monitoring system and in the construction of a “training center”, in compliance with the new EU regulation n. 139/2014 (EASA) on safety matters.