Services Charter
Aeroporto di Bologna has published the new edition of its Service Charter, in compliance with the Regulation “Quality of Services in Air Transport: Quality Monitoring at Airports and Service Charters of Airport Operators and Air Carriers”.
The Airport Services Charter outlines a short profile of Bologna Airport by summarising its performances regarding queuing times, quality of the services supplied to the passenger, cleanliness, information and assistance provided, and the whole of the features affecting the passenger’s own travelling experience.
Such tool also represents our formal commitment towards our customers to constantly improve our services.
Useful guidance for users with electronic toll payment devices
If you purchase online with credit/debit cards or Satispay, you will have guaranteed access to the car park. If you prefer to pay with Telepass or UnipolMove, you cannot purchase parking online and access will only be subject to parking space availability.
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