I have already booked and paid for parking on the Ryanair's website, but I'm not leaving anymore, What should I do?
If you have already booked and paid for parking on the Ryanair's website or app, but your flight has been cancelled, please contact the airline Ryanair directly for a refund.
Other questions on the same topic
I am accompanying a passenger or picking someone up: am I allowed to enter the passenger terminal?
Yes, the entrance to the passenger terminal is also allowed for meeters and greeters of departing passengers, but the access will be suspended in case of overcrowding inside the terminal. Instead, meeters and greeters of arriving passengers can remain outside the terminal where special waiting areas have been set up.
Are there special security measures to help the passengers most at risk?
The well-being and health of all passengers and airport staff is the priority for Bologna Airport. Our staff dedicated to special assistance are always available to passengers with reduced mobility problems (PRM).
The wheelchairs used for the transport of passengers with reduced mobility are sanitised after every use and an intensive sanitisation of the special elevators for the transport of passengers on board is in place. The staff also wears personal protective equipment to safeguard their own and the passenger's health.
How should I prepare for the travel?
If you are worried about how the Coronavirus may impact your travel plans, you can consult the relevant website of the Italian Ministry of Foreign Affairs page, which gives the latest information on the current situation country by country.
The European Union has also created a new website on the topic with information for travel within the EU.
You can also contact your airline.
For more information
What happens if I change my travel plans?
We suggest you contact your airline directly.
Where can I find the soap or hand sanitiser dispensers?
Toilets are continuously monitored so that the soap will not run out, and 100 hand sanitising liquid dispensers have been installed close to all toilets and in all areas of the passenger terminal. In addition, dispensers have been installed in all staff areas. In spite of this some dispensers, due to the high frequency of use, may be found empty, so we kindly askall users to report such a situation so that we can take care of it.