YouFirst

Dedicated to all passengers looking to save time without loosing their comfort. YouFirst is a new Bologna Airport’s service offering passengers reserved lanes, simplifying boarding procedures, and an exclusive care.

You can book YouFirst services both on departure and arrival at Bologna Airport, our personnel will assist you during your transfer in the airport.

Service On Departure

  • Meet with our personnel inside the Marconi Business Lounge at terminal 1st floor.
  • Check-in assistance (inside the lounge, with baggage drop-off if necessary)
  • Porter service (not available for hand luggage)
  • Vip Lounge and Fast Track use (reserved lane for security controls)
  • Assistance and priority boarding at the gate
  • Assistance at passport control (if necessary)
  • Transfer to the aircraft with dedicated transport (5 seats max)

Service On Arrival

Hand luggage only

  • Meet with our personnel at aircraft’s steps.
  • Transfer from the aircraft to arrivals area with dedicated minivan (5 seats max).
  • Assistance at passport control and customs (if necessary)
  • Use of Vip Lounge if requested.

Hold luggage

  • Meet with our personnel at aircraft’s steps.
  • Transfer from the aircraft to arrivals area with dedicated transport (5 seats max)
  • Assistance at passport control and customs (if necessary)
  • Baggage delivery at dedicated belt
  • Porter service (not available for hand luggage)
  • Use of Vip Lounge if requested

Extra services

Available on request: catering services, taxi, chauffeur and car valet.

Reserved lane for currency exchange, tax refund, money transfer at Travelex points at the Airport.

Informazioni e prenotazioni

For booking and information please send the enclosed form or contact:
Aeroporto G. Marconi di Bologna Spa
You First Services
Phone +39 051 6479616
marconilounge@bologna-airport.it

Please request the service as well in advance as possible, giving at least 48 hours' notice (prior to the time at which the service is to begin, based on the departure or arrival time of the flight).

Attachments

RatesRates
Acrobat PDF 91,4 KB
General Terms and ConditionsGeneral Terms and Conditions
Acrobat PDF 61,7 KB
Departure requestDeparture request
Microsoft Word 127,0 KB
Arrival requestArrival request
Microsoft Word 123,5 KB