Bologna Guglielmo Marconi Airport is offering passengers new self-service convenience when checking in their baggage with the introduction of SITA’s Scan&Fly bag drop units.
Passengers can now check in their own bags in less than a minute,
resulting in fewer queues and a better passenger experience overall.
Bologna is the first Italian airport to install SITA’s Scan&Fly units.
The new bag drop units will initially be used by low-cost carrier Ryanair before being extended to other airlines. Bologna Airport is a fast-growing hub for Ryanair with more than 20 destinations and 170 flights a week.
SITA is a global provider of award-winning bag drop solutions. Airlines and airports globally have welcomed the high-quality interface of Scan&Fly, the ease of its retro-fit and the ability to fully integrate with the SITA AirportConnect common-use platform.
Nazareno Ventola, CEO & MD of Aeroporto di Bologna
, said: “Our passengers value the convenience of self-service technology from a customer experience point of view. From the airport’s perspective, Scan&Fly helps improve the passenger flow through the airport terminal, facilitating our rapid growth. The self-bag drop units are the latest in a series of options we have been developing recently, aimed at providing a smooth, effortless travel experience to all our passengers, with a direct benefit for our airlines’ operations.”
In 2016 Bologna Airport was the fastest-growing airport among Italy’s 15 busiest airports, with almost 7.7 million passengers
. Over the last eight years, the airport has grown its passenger volumes twice as fast on average than Italy’s overall passenger growth.
Dave Bakker, SITA President, Europe,
said: “An increasing number of airlines and airports globally are recognizing the benefits that self-bag drop can bring to passengers as well as their own operations. The ability to quickly and securely check-in your bag is just one of the ways we can help airports streamline the passenger process using self-service, from the moment they check-in to when they arrive at the destination.”
SITA has for more than a decade supported Bologna Airport with new technology. Earlier this year SITA introduced SITA's iBorders® BorderAutomation ABCGates, providing passengers with a smooth, self-service experience through immigration.